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Privacy policy

Preamble

In this Privacy Policy, the terms "we, our" refer to DIGORA, while expressions such as "you, your" etc. refer to the User as a user of the website www.digora.com.

When you use our services, you trust us with the processing of your information. We are committed to the protection of your data. That is why we handle it with the utmost care and discretion. This Privacy Policy is intended to tell you what information we collect, for what reason, and how we use it when you visit and / or register your data on our website. It only applies to information collected on the website.

These rules are important, please read them carefully. In addition, please note that your personal data is protected by French law and in particular by the amended law n°78-17, known as the "Loi Informatique et Libertés", which regulates the use of information relating to a natural person in France, and by the European Regulation 2016/679 on the protection of personal data.

These laws impose strict obligations for companies regarding the collection and use of data relating to a natural person and give rights to the persons whose data is being collected and processed.

Summary

•    Definitions
•    Data collection
•    Use of information
•    Newsletter
•    Data dissemination
•    Data protection
•    Use of cookies
•    Refusing cookies
•    Google Analytics
•    User rights
•    Unsubscribing from the newsletter
•    Contact us

Definitions

"Personal data", "special categories of data", "process / processing", "processor", "third party" have the same meaning as in the (EU) Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of such data.

"Personal data" is any information relating to a natural person that is identified or identifiable. An "identifiable natural person" is a natural person which can be identified directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more specific elements relating to this person's physical, physiological, genetic, psychic, economic, cultural, or social identity.

The "processing of personal data" means any operation or set of operations performed upon personal data or a set of data of personal character, whether or not by automatic means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, extraction, consultation, use, communication via transmission, dissemination or other method of making available, alignment or combination, limitation, erasure or destruction;

A "personal data file" includes any structured and stable set of personal data that can be accessed according to certain criteria, whether that set is centralised, decentralised or functionally or geographically distributed;

"Recipients" refers to any person entitled to receive data transmissions, whether or not it is a third party other than the Customer, a subcontractor or public authorities as part of a particular investigative mission;

"Third parties" means any person under the direct authority of the controller or the subcontractor and which is authorised to process personal data;

"Usage data" refers to the data collected by the website www.digora.com concerning the use of the services of the site. It is raw, completely anonymous data, used to produce statistics on the use of the site's services, and whose analysis improves the services and functionality of the site.

Collection of usage and personal data

DIGORA collects information when the User registers for the newsletter on the site, when he fills in the application section or the “get in touch” section. The information collected includes the User's last name, first name and e-mail address.

In addition, DIGORA automatically receives and records information from the User's computer and browser, including the IP address, software, hardware and the page he accessed.

Use of usage and personal data

The purposes of the processing carried out on our site are:
•    To contact DIGORA via a contact form
•    The development of statistics relating to the use of the site (cookies)
•    The management of newsletter subscriptions
•    The initiation of commercial prospecting operations
•    The authentication in the Customer area for Managed Services
•    The creation of a Customer account to access the Customer area

The data processed in the context of prospecting operations with the agreement of the User cannot be kept for more than 3 years after the last contact emanating from the User, or despite his refusal. If the User registers for a training session, the data is archived for 5 years after the service was provided.

Newsletter

DIGORA can send e-mails for various reasons using the collected information, including the following:
The User has subscribed to the Newsletter to receive other types of marketing and commercial communications from us
The User has submitted a request for information and DIGORA contacts him in response to this request.

Dissemination of data

The data collected by DIGORA for the aforementioned uses is exclusively destined for use by the company. Within DIGORA, data may be transmitted to the management, the sales department, the marketing department and technological support.

In any case, the data collected will not be transferred to third parties, whether free of charge or for a fee.

DIGORA reserves the right to transmit the personal data of the relevant Persons in order to fulfil its legal obligations, and in particular in the event of coercion by judicial requirement. In addition, should DIGORA use subcontractor service providers who contribute to the operation of the website or the management of its business, they are chosen based on sufficient security guarantees.

The collected data can be accessed by the subsidiary DIGORA MAROC (Morocco) and can be transmitted to a subcontractor in Madagascar within the context of prospecting and marketing operations. These recipients receive the following data: identity of the User (surname, first name, company) and e-mail address. Standard contractual clauses previously approved by the CNIL (French National Commission on Informatics and Liberty) have been put in place to enable an adequate level of protection for personal data, reflecting the requirements within the European Union.

Data protection

As it is fully aware of the importance of data security, DIGORA wants the user's browsing experience to be as safe as possible, and so DIGORA implements measures to safeguard personal data. Only employees who need to do specific types of work (for example, invoicing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

Despite the high level of DIGORA's efforts to protect the personal data of the User against potential risks and exposures, there is no perfect security in the online world. Therefore, DIGORA invites the User to contribute to these efforts in terms of data security by abstaining from entering any particularly sensitive or unnecessary data in the comment boxes on the website.

Use of "cookies"

DIGORA uses cookies to improve access to the website (www.digora.com) and to identify regular visitors. These cookies improve the user experience by tracking and targeting user interests. However, this use of cookies is in no way related to personally identifiable information on our site.

The User is informed that, when he connects to the website, cookies and other technologies are used, subject to the decision made by the User, a decision he may change at any time.

A cookie allows its issuer, during its period of validity, to recognise the relevant terminal (computer, tablet, smartphone, etc.) each time this terminal accesses digital content containing cookies from the same issuer. A cookie records information relating to the navigation of your computer on our website (the pages you have visited, the date and time of the visit, etc...). This information can be read during subsequent visits.

The User may object to the saving of cookies by configuring the settings of his browser, as shown below. Access to certain services and sections of the site may, in this case, be altered or impossible.

Several types of cookies are used by the site:
•    "Session or navigation" cookies, which are absolutely necessary for navigation on the website and to ensure its proper functioning.
•    Cookies which make it possible to generate statistics about user numbers;

The lifespan of cookies varies depending on the type of cookie. DIGORA mainly uses session cookies that self-destruct after the end of the connection. A log file also allows us to log all access to our web pages or downloads of the different files available on our sites, for a period of 6 months. The information concerning the consent of the User regarding the use of cookies is stored for a period of 3 months. Cookies are processed for internal use and are not accessible to a third party.

Refusing cookies

The User can configure his browser software so that cookies are rejected based on their issuer or in general. The User can also configure their browser so that the acceptance or refusal of cookies can take place in advance, before a cookie is likely to be stored.

The configuration of each browser for the management of cookies and user choices differs. This process is explained in detail in the help menu of the browser, which allows you to learn how to adjust cookie management on your device:
•    For Internet Explorer™
•    For Safari™
•    For Chrome™
•    For Firefox™
•    For Opera™
The User may choose to express or alter his preferences regarding cookies at any time.

Google Analytics cookie

This website uses a Google Analytics web analysis service provided by Google Inc. Google Analytics uses cookies, which allow us to analyse usage patterns of the website. The information generated by these cookies about your use of this website is transmitted to a Google server in the United States and stored there. Google uses this information to evaluate how you use the site, to write and compile reports on website activity for the site owner and to provide other services related to the use of the website and the Internet. Google will send this information to third parties if required by law or if this data is processed by third parties on behalf of Google.

However, your IP address will not be associated with other Google data. You can disable cookies by changing your browser settings; however, note that you will not be able to use all the features of this website if you do so.

User Rights

In accordance with the articles 38 to 40-1 of the modified law n°78-17 of January 6th, 1978 relating to information, files and freedoms (known in French as the "Loi Informatique et Libertés") and the European regulation 2016/679 relating to the protection of personal data, people have a right to access, rectify, delete, and give instruction regarding the handling of their data after death (the data will be deleted unless you've given other instructions) and to object to data collection for legitimate reason. You can exercise these rights by writing to: DIGORA GDPR department - Request for access rights 98, rue de Hochfelden 67200 Strasbourg.

Unsubscribe from the Newsletter

If the User wishes to unsubscribe and no longer receive emails, he can do so at any time using the detailed unsubscribe instructions included at the bottom of each email.

Contact us

For any question relating to this privacy policy or for any request relating to personal data, the User can contact DIGORA by sending an email to the following address: dpo (a) digora.com.

By using the site www.digora.com the User accepts the terms of this privacy policy.
 
Publication date: April 2018
Last update: July 19, 2018