Preamble

In this Privacy Policy, the terms “we, our” refer to DIGORA, while expressions such as “you, your” etc. refer to the User as a user of the website www.digora.com.

When you use our services, you trust us with the processing of your information. We are committed to the protection of your data. That is why we handle it with the utmost care and discretion. This Privacy Policy is intended to tell you what information we collect, for what reason, and how we use it when you visit and / or register your data on our website. It only applies to information collected on the website.

These rules are important, please read them carefully. In addition, please note that your personal data are protected by French law and in particular by the amended law n°78-17, known as the “Loi Informatique et Libertés”, which regulates the use of information relating to any natural person in France, and by the European Regulation 2016/679 on the protection of personal data.

These laws impose strict obligations on companies regarding the collection and use of data relating to a natural person and give rights to the persons whose data are collected a”nd processed.

Table of contents

  • Definitions
  • Data collection
  • Use of information
  • Newsletter
  • Data transmission
  • Data protection
  • Use of cookies
  • Refusing cookies
  • Google Analytics
  • User rights
  • Unsubscribing from the newsletter
  • Contact us

Definitions

“Personal data”, “special categories of data”, “process / processing”, “processor”, “third party” have the same meaning as in Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of such data.

“Personal data” is any information relating to a natural person that is identified or identifiable. An “identifiable natural person” is a natural person that can be identified directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more specific elements relating to this person’s physical, physiological, genetic, psychic, economic, cultural, or social identity.

The “processing of personal data” refers to any operation or set of operations performed on personal data or a set of data of personal character, whether or not by automatic means, such as the collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, communication via transmission, dissemination or other method of making available, the alignment or combination, blocking, erasure or destruction;

A “personal data file” includes any structured and stable set of personal data that can be accessed according to certain criteria, whether that set is centralized, decentralized or functionally or geographically distributed;

“Recipients” refers to any person entitled to receive data transmissions, whether or not it is a third party other than the Client, a subcontractor or public authorities as part of a particular investigative mission;

“Third parties” refers to any person under the direct authority of the controller or the subcontractor authorized to process personal data;

“Usage data” refers to the data collected by the website  www.digora.com concerning the use of the services of the site. It is raw, completely anonymous data, used to produce statistics on the use of the website’s services, and whose analysis improves the services and functionality of the site.

Collection of usage and personal data

DIGORA collects information when the User subscribes on the website to the newsletter, when he fills in the application form or the “contact us” form. The information thus collected includes the last name, first name, and e-mail address of the User.
In addition, DIGORA automatically receives and records information from the User’s computer and browser, including the IP address, software, hardware, and the pages he accessed.

Use of usage and personal data

The processing implemented on our site has the following purpose:

  • To contact DIGORA via a contact form
  • The development of statistics relating to the use of the site (cookies)
  • The management of newsletter subscriptions
  • The initiation of commercial prospecting
  • The authentication in the Client area for Managed Services
  • The creation of a Client account to access the Client area

The data processed in the context of prospecting operations with the agreement of the User cannot be kept for more than 3 years after the last contact emanating from the User, or if he objects to its retention. If the User registers for a training session, the data is archived for 5 years after the service was provided.

Newsletter

DIGORA can send e-mails for various reasons based on the collected information, including the following:

  • The User has subscribed to the Newsletter to receive other types of marketing and commercial communications from us
  • The User submitted a request for information and DIGORA contacted him in response to this request

Data transmission

The data collected by DIGORA for the aforementioned uses is exclusively destined for use by the company. Within DIGORA, the data can be transmitted to the management, sales, marketing and technology support departments.
Under no circumstances will the collected data be transferred to third parties for free or in exchange for payment.

DIGORA reserves the right to transmit the personal data of the relevant Persons in order to fulfill its legal obligations, and in particular in the event of coercion by judicial requirement. In addition, should DIGORA use subcontractor service providers who contribute to the operation of the website or the management of its business, they are chosen based on the appropriate security guarantees they offer.

The collected data can be accessed by the Moroccan subsidiary of DIGORA and can be transmitted to a subcontractor in Madagascar in the context of prospecting and marketing operations. These Recipients receive the following data: identity of the User (surname, first name, company) and e-mail address. Standard contractual clauses previously approved by the French CNIL have been put in place to enable an adequate level of protection for personal data, reflecting the requirements within the European Union.

Data protection

Being aware of the importance of data protection, DIGORA wants the user’s browsing experience to be as safe as possible. As a result, DIGORA implements measures to safeguard personal data. Only employees who need to carry out specific types of tasks (for example, invoicing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

Despite the high degree of DIGORA’s efforts to protect the personal data of the User against potential risks and exposures, there can be no absolute security online. Therefore, DIGORA invites the User to contribute to its efforts in terms of data security by abstaining from entering any particularly sensitive or unnecessary data in the comment boxes on the website.

The use of “cookies”

DIGORA uses cookies to improve the access to the website (www.digora.com) and to identify regular visitors. These cookies improve the user experience by tracking and targeting user interests. However, these cookies are in no way related to personally identifiable information on our site.

The User is informed that cookies and other technologies are used when he connects to the website, subject to his approval. He can change his decision at any time.

A cookie allows its issuer, during its period of validity, to recognize the relevant terminal (computer, tablet, smartphone, etc.) each time this terminal accesses digital content containing cookies from the same issuer. A cookie records information relating to the navigation of your computer on our website (the pages you have visited, the date and time of the visit, etc...). This information can be read during subsequent visits.

The User may oppose the saving of cookies by configuring the settings of his browser, as shown below. However, access to certain services and sections of the site may, in this case, be altered or impossible.

Several types of cookies are used by the site:

  • “session or navigation” cookies which are absolutely necessary for navigation on the website and to ensure its proper functioning; and
  • cookies which make it possible to generate statistics about user numbers.

The lifespan of cookies varies depending on the type of cookie. DIGORA mainly uses session cookies that self-destruct after the end of the connection. A log file also allows us to log all access to our website and any downloads of the different files available on our pages, for a period of 6 months. The information concerning the consent of the User regarding the use of cookies is stored for a period of 3 months. Cookies are processed for internal use and are not accessible to a third party.

Refusing cookies

The User can configure his browser software so that cookies are rejected for certain issuers or in general. The User can also configure his browser so that the acceptance or refusal of cookies can take place initially, before a cookie is being stored.

The configuration of each browser regarding the management of cookies and user preferences varies. This process is explained in detail in the help menu of the browser, which shows you how to modify the cookie management preferences:

The User may choose to express or alter his preferences regarding cookies at any time.

Google Analytics cookie

This website uses the Google Analytics service provided by Google Inc. Google Analytics uses cookies, which allow us to analyze the usage patterns for our website. The information generated by these cookies about your use of this website is transmitted to a Google server in the United States and stored there. Google uses this information to evaluate how you use the site, to write and compile reports on website activity for the operators of the site and to provide other services related to the use of the website and the Internet. Google will send this information to third parties if required by law or if this data is processed by third parties on behalf of Google.

However, your IP address will not be associated with other Google data. You can disable cookies by changing your browser settings; however, note that you will not be able to use all the features of this website if you do so.

User rights

In accordance with the articles 38 to 40-1 of the modified law n°78-17 of January 6th, 1978 relating to information, data files and freedoms (known in French as the “Loi Informatique et Libertés”) and the European regulation 2016/679 relating to the protection of personal data, people have a right to access, rectify, delete, and give instruction regarding the handling of their data after death (the data will be deleted unless you’ve given other instructions) and to oppose data collection for legitimate reasons. You can exercise these rights by writing to: DIGORA GDPR department - Request for access rights 98, rue de Hochfelden 67200 Strasbourg.

Unsubscribing from the newsletter

If at any time the User wishes to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included at the bottom of each email.

Contact us

For any question relating to this privacy policy or for any request relating to personal data, the User may contact DIGORA by sending an email to the following address: dpo(a)digora.com.
By using the site www.digora.com, the User accepts the terms of this privacy policy.

 

Publication date: April 2018

Last update: July 19, 2018