To guarantee the availability, proper management and continuous evolution of an information system, you need to master operating procedures. This is especially true in larger companies with their internal interactions as well as those with suppliers.
With our 20 years of experience, we offer you a reference catalogue of procedures that can be customized to fit your needs. These procedures are formalized according to the international standard BPMN (Business Process Model and Notation) system, they’re easy to understand and they can be used by all involved parties.
These procedures are of course be implemented according to the ITIL standard.
This allows us to guarantee that the procedures are applied in a systematic and consistent manner, and always at the lowest cost. In the event of an incident, our Technology Support department can thus intervene quickly and efficiently.