What does the Digora Suite include?
It consists of a very comprehensive suite of tools:
- Client Area: a single point of contact between our clients, consultants and account managers;
- Service Desk: incident and request management tool + trilingual call center available 24/7;
- Monitoring Probes: a catalogue of +600 probes to measure your environments with multiple technologies;
- Notifications and Alerts: automatic alerts to detect incidents immediately;
- Inventory / CMDB: inventory to visualize all the components of your environments (servers, databases, OS, applications...) and your contracts;
- Reporting: dashboards with various technical, performance and financial indicators;
- Knowledge Base: operational processes and operating documents to maintain your environments in operational condition.
All of this is of course secured at all stages (access by login, data encryption, data duplication...).
How do you take advantage of the offer?
The Digora Suite is the central tool that allows us to deliver high-quality Managed Services. It is included whenever you subscribe to Managed Services at Digora:
- Administration: Let us ensure the availability of your IT environments through proactive interventions
- Monitoring: Monitor your IT environments with automatic alert feedback
- Technological Support: Gain easy access to multi-technology expertise
Do you want a demo? We can come and present our suite of tools to you. Just write to us here.