The availability of your information system is essential for business continuity.
The main challenge for a CIO is to guarantee the availability of the information system, which is at the heart of business activity. The IS supports the many tools essential to business continuity (ERP, CRM, resource management, accounting...).
Every minute of downtime represents a loss of productivity and therefore a loss of money for organizations. This is especially true nowadays due to mobile consumption patterns (anywhere and anytime) and remote working.
CIOs have to guarantee the availability of their IS and implement proactive IT maintenance to avoid or minimize downtime. Maintenance in Operational Condition is the best way to respond to these challenges.
Up to 99.9% availability thanks to Digora’s IT maintenance services
Over the span of 20 years, we have industrialized our Managed Services solutions and in particular our Maintenance in Operational Condition. We now have a team of more than 70 experts and a comprehensive software suite that’s proven to be effective, which is why we can offer you a strong guarantee of 99,99% availability for your IS.
Our Administration solution allows us to perform proactive IT maintenance for your environments. In addition to that, via our Maintenance in Operational Condition solution, you benefit from:
- Proactive interventions up to 24/7
- An uptime guarantee of up to 99.9%
- A dedicated technical contact to manage your IT project
- Monitoring of your environments
- Reporting of alerts to your applications and data through our monitoring probes (Digora Suite)
- Configuration management and capacity planning
- Implementation of a Disaster Recovery Plan (DRP)
- Recommendations for upgrades to make your IS more efficient